At Rafi Vibes, we’re committed to delivering your orders safely and efficiently, no matter where you are in the world. Our goal is to ensure that your products reach you in excellent condition and on time.
Order Processing
All orders are processed within 1 to 3 business days after confirmation. Once your order has been packed and handed over to our courier partner, you will receive a confirmation email or message containing your tracking details.
Delivery Methods
We work with trusted courier and logistics partners to ensure smooth and reliable delivery to your location. Depending on your region, delivery may be handled by local or international carriers.
Cash on Delivery
Rafi Vibes currently supports Cash on Delivery (COD) as our primary payment method. Please ensure accurate address and contact information to help our delivery partners complete your order successfully.
Tracking Your Order
Once your order is dispatched, you will receive an email or SMS with your tracking number and a link to monitor your delivery progress in real time.
Failed Deliveries
If a delivery attempt is unsuccessful due to an incorrect address, unavailable recipient, or other issues, our courier will make another attempt. If delivery remains unsuccessful, the order may be returned to us. In such cases, please contact us at [email protected] to arrange reshipment.
Damaged Packages
If your order arrives damaged, please contact us within 48 hours of delivery with photos of the damaged package or item. Our support team will investigate and offer a suitable resolution, such as replacement or refund.
Contact Us
For any shipping-related questions or assistance, please reach out to us at:
Email: [email protected]